Welcome to Stage Road Animal Hospital! Read through the information below for everything you need to know for your pet's first appointment with a vet at our Memphis animal hospital.
What to Expect During Your First Visit
When our clients know what to expect during their first appointment at our veterinary hospital, it always make the process more pleasant for them, and for their pets, too. During your first visit, we will get to know you and your pet, and welcome you both into the Stage Road Animal Hospital family!
Getting Settled
On the day of your first visit, please arrive about 10 minutes early so that you can fill out a New Patient Form for your pet. Or, to save a little time, you can complete this form online.
Meet Your Vet & Talk About Your Pet
Once you and your pet have been introduced to the vet, we'll invite you into an examination room. Here, we'll review your pet's health history and discuss your goals and concerns about your pet's health. We would also be happy to answer any questions you may have.
'Nose to Tail' Exam
The 'nose to tail' exam is a thorough examination of your pet’s skin, coat, eyes, ears, mouth and nose, as well the legs, joints, and abdomen. Older pets may also have blood tests to check their internal organs. If your pet is due for any vaccinations or laboratory work, we will also take care of these needs during this appointment.
CareCredit Financing
CareCredit is designed to help you finance health and wellness needs for you and your entire family, including your pets.
Office FAQs
- Should I call ahead to book an appointment?
Yes, it always is best to book an appointment ahead of time to ensure we have room in our schedule to see your pet.
In the event that your pet needs emergency care during our regular business hours, please contact our clinic right away.
- What is your appointment cancellation policy?
If you need to cancel or reschedule an appointment, please call us as soon as possible so that we can offer the space in our schedule to other patients.
We don't have a cancellation penalty, but ask that you do your best to respect the schedules of our veterinary team. Thanks!
- What types of payment options are available?
Payment will be due at the time of the appointment and can be made by cash, cheque, debit card or credit card.
- What types of animals do you treat?
We primarily see to the veterinary needs of cats and dogs.
- What methods of payment do you accept?
We accept payment by debit card, credit card (VISA, MC, AMEX, Discover) and cash. All services require payment and unfortunately we do not offer payment plans or delayed billing.
- How do I reorder food and prescriptions?
You can refill food or medication prescriptions through our online store, or by calling our office.
Food orders should include brand, bag size.
Medication refills should include the name, strength and quantity of the medication. Your pet must be a current patient.
- Do you offer pet boarding services?
We offer courtesy medical boarding services for our current patients. If you are going out of town and need someone to look after your pet, and administer medication, please contact us to learn more.